Trend Lab Support Solutions
Trend Lab Support Solutions
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Core Zendesk System

Elite Zendesk Ecosystem

Elite Zendesk Ecosystem

$6,495 (One-Time)


Includes over $9,000 in high-impact services — bundled for a one-time rate.


Perfect for scaling trading, SaaS, or fintech teams ready to streamline support.

Included:


  • Up to 25 professionally written knowledge base articles
     
  • Custom article templates + tagging & search optimization
     
  • Clean Help Center design (logo, colors, favicon on Copenhagen base)
     
  • Category + section structure design
     
  • Activation + permissions setup
     

Ticketing & Automation:


  • Up to 3 custom ticket forms with conditional logic
     
  • Categorization dropdowns (up to 15 types)
     
  • Service Level Agreement (SLA) tiers, priority, and severity selectors
     
  • Up to 15 macros, triggers, or automation rules
     
  • Help Center + website ticket form integration
     
  • Messaging widget setup (Web + Mobile SDK)
     

Training & Guidance:


  • Admin training (~1.5 hrs)
     
  • Q&A & launch strategy session (~1 hr)
     

Ideal for companies who need a complete support system — built to reduce tickets, boost deflection, and scale smoothly.

Total Value: $9,000+
Your Price: $6,495 One-Time 

Start With Core

Elite Zendesk Ecosystem

Elite Zendesk Ecosystem

Elite Zendesk Ecosystem

$8,495 (One-Time)


Over $12,000 in enterprise-level services — bundled into one powerful ecosystem.


Designed for high-volume teams ready for AI-powered support, international scaling, and advanced automation.


Everything in Core, plus:


  • Up to 50 professionally written knowledge base articles
     
  • Fully custom Help Center design
     
  • Answer Bot optimization & content flagging
     
  • AI ticket deflection strategy (Answer training + article scoring)
     
  • Key Performance Indicator (KPI) dashboard with custom reporting + exports
     
  • Advanced escalation, Service Level Agreement (SLA) tiers, and notification logic
     
  • Dedicated project manager
     
  • 30 days of post-launch support + adjustments
     
  • Customized customer feedback form
     
  • Branded email sender configuration
     
  • Help Center Launch Campaign Toolkit


Training & Strategy:


  • Admin training (~1.5 hrs)
  • Q&A / AI Workflow session (~1.5 hrs)
     
  • Bot & Analytics training (~30 mins)
     
  • Monthly analytics walkthroughs (first 2 months)


Bonus:

  • Quarterly performance report (ticket trends, KB usage)
     
  • Post-setup resource pack
     

 Built for enterprises, support agencies, or trading firms looking to lead with automation, AI, and global readiness.

Total Value: $12,500+
Your Price: $8,495 One-Time 

Upgrade to Elite

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Add ons

Keep your help center performing at its best. $295/month

  • Ongoing KB Optimization
  • Ticket Review 
  • Update outdated articles
  • Add up to 5 new optimized articles/month
  • Reorganize categories based on usage
  • Search query review + tagging improvements


Implement Zendesk with Confidence

We build smart, scalable support systems so you don’t have to. From setup to go-live, Trend Lab guides you through every step, with zero guesswork and maximum efficiency.

Contact us

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Disclaimer:
All badges shown represent the services and specialties offered by Trend Lab Support Solutions. We are not affiliated with or endorsed by Zendesk, Google, or any other third-party brands unless explicitly stated. All trademarks remain the property of their respective owners.

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